Team Management

Welcome Team Captains!

This is your go to page to get answers to questions you may have about managing a team.

PRO TIP: Bookmark this page for easy access.

You’ll learn how to:

View your team roster
Send invitations to join your team
Remove members from your team
Edit your team name
Change the packet pick up option you selected
Update team status to public or private
Add a Co-Captain, and more

If you got to this page before registering, be sure to visit the Team Registration page.

Registration Instructions

To begin you will need to complete the Team Captain Registration Form. The form will ask you to:

1. Choose your Team Name.

2. Set your Invite Status.
You can choose how to invite others to join your team. There are 3 options.

Public: Anyone can join your team in the “Select Team” drop list in registration.
Anyone with the link: ONLY those with a team link can join it.
Invite only: Only those who you invite directly can join your team.

3. Select a Packet Pickup option.
You can pick up the packets all at once or members can pick up their own.

Team members will be pick up their own packets at Packet Pick Up.
Team Captain will pick up ALL team packets
Individuals who join the team after the deadline will not be included in the group pick up.
Please note that it is the responsibility of the Team Captain to communicate with the team members if their team will have a group packet pick up, or if each member needs to pick up their packet individually. We recommend that public teams choose individual packet pickup.

4. Submit the form

Accessing Your Team Account

ACCESSING YOUR TEAM CAPTAIN ACCOUNT

Go to www.eventdog.com and click “Login” on the top menu bar.
Click “Team Management”
First-time users will need to follow the steps provided to request a temporary password.
After you receive the temporary password, input the email address you used to registered and the password to log in.
Once logged in you will see all of your registrations listed.
Select your Team Captain registration, then click on the “Manage Team” button.
- Here you can:
  - See & edit your team settings before editing is frozen
  - Invite team members
  - Select a co-captain
  - Email your team members
  - Adjust your team privacy
  - Adjust the Packet Pick Up option before editing is frozen

Modifying Your Team Settings

EDIT TEAM NAME

Click the pencil icon after the team name to edit your team name. Everyone who is already registered will be updated to the new name.

SWITCH TEAM CAPTAINS

Although it’s not possible to completely change a team captain, you can choose a team member to be a co-captain of the team dn they will have the same access and abilities as the Captain. Simply click the gold star next to their name. This person can then sign in to their EventDog.com account and help manage the team.

ADJUST TEAM PRIVACY

There are three access settings for teams. You can adjust these settings by clicking the link
below Privacy Settings on your Team Management page. The settings are:

Public – Anyone can see your team in the Select Team drop list on the registration page.
By Invitation Only – Each invitation you send out is good for one registration after
which the link will fail.
Anyone with the Link – Anyone who is forwarded a copy of the invitation link can
register. There is no limit to the number of people who can sign up for your team.

Adding/ Removing Team Members

ADDING YOURSELF TO YOUR TEAM

Even though you created the team and are the Team Captain, you will need to join the team once you complete your race registration form.

If the team access is public:

1. Upon logging on to EventDog.com, access the event you’re looking for.
2. Scroll down the event page and click the pencil next to “Team Name”.
3. Select your team name from the dropdown menu.
4. Click the “Save” button. You are now on the team!

If the team access is “Invite Only” or “Anyone with link”:

1. 1. Log in to your Team Captain registration and select the blue “Manage Team” button.
  2. Enter your email to invite yourself to the team.
  3. Return to your main login screen and at the top, you will see a box with an invitation to join the team.
  4. Return to your team management screen and you should see that you are now on the team!

Not registered yet? Follow the steps as if you were inviting a team member and register.

INVITING OTHERS TO JOIN YOUR TEAM

If a Public Team – Just inform your friends to select the team name from the drop-down when they register for the event.

If NOT a Public Team – On your EventDog.com Team Captain page, enter a list of comma-separated email addresses in the first box and a quick message in the second box to be sent to those you want to invite. A team link is available if you selected “Anyone with a link” which can be copied to share in your personal email account.

TEAM MEMBER REGISTERED BUT DID NOT USE YOUR INVITE LINK.

Click on your “Manage Team” button and include the email address that they used to register for the race in the space provided, then hit the send button. Now tell them to logon to their EventDog.com account where they will see a pending team invite to accept and join the team.

CONFIRM/REMOVE TEAM MEMBERS

Anyone who has registered to be part of your team is listed on your Manage Team page. Click the red X to remove anyone who is not supposed to be part of your team. This will remove the person from your team, but leave them registered for the event. A notice is sent to everyone removed from a team, and you can send a personal note at the same time, if desired.

Team Payment Options

Team members are responsible for paying for their race entry fee, or
Bulk Pay: The Bulk Pay option is available for approved accounts that anticipate having 20 or more race registrations that will all be paid for by a single entity at least two weeks before race day.

How it Works
1. The team captain completes this application form.
2. Pending approval, the team captain will be issued a registration code that they will distribute to team members to use.
3. The recipients will apply the code to their shopping cart upon registering for the race to zero out the race entry fee. Please be advised that High Five Events takes no responsibility for distribution or the incurred cost of the use of the code.
4. Any extra items that a team member adds to their shopping cart, such as merchandise or charity donations, must be paid for when they complete their registration. Team registration follows the same refund/deferral process as individual registration, see details here.
5. All bulk pay codes expire at 11:59 PM on Friday, January 24, 2025. Following the deadline, an invoice will be generated that will include the number of times the code was used multiplied by the corresponding entry fees. It will also include the 7% processing fee + $1.00 per registration.
6. A billing invoice will be sent to the team captain and/ or the billing contact.
7. No packets for any team member can be released until the invoice is paid in full.

Team Packet Pick Up Options

Team Captain Pick Up

“Team Captain is responsible for picking up and distributing Team packets. Not recommended for Public Teams.”

If a Team Captain selected this option race packets including race bibs and event shirts for each team member will be packaged together. Please make sure all of your team members know the captain will pick up their race items.

Captains with a team of 20+ members are invited to attend early packet pick up the Wednesday before the race. Details will be sent.
Captains with a team of fewer than 20 members will pick up the team box at the Teams Kiosk at the packet pick up expo.

2. Member Pick Up

Each team member will need to pick up their own race items at the packet pick up expo if the captain pick up option was not selected. Team members cannot pick up packets for each other.

Important Dates

2025

December 9:

Team name inclusion on bibs deadline

January 24:

Bulk Pay Code expiration for users who established this payment method.

February 7 @11:59 PM:

Final day for a team to meet the requirements for early packet pick-up qualification if the captain selected this pick up option.
Final day to become part of a team and ensure inclusion in the group packet pick-up if the captain selected this pick up option.

February 13:

Advanced packet pick up for eligible teams

Questions?

Start Team Captain Registration

Team Management

Welcome Team Captains!

1. Choose your Team Name.

2. Set your Invite Status.
You can choose how to invite others to join your team. There are 3 options.

3. Select a Packet Pickup option.
You can pick up the packets all at once or members can pick up their own.

4. Submit the form

ACCESSING YOUR TEAM CAPTAIN ACCOUNT

EDIT TEAM NAME

SWITCH TEAM CAPTAINS

ADJUST TEAM PRIVACY

ADDING YOURSELF TO YOUR TEAM

INVITING OTHERS TO JOIN YOUR TEAM

TEAM MEMBER REGISTERED BUT DID NOT USE YOUR INVITE LINK.

CONFIRM/REMOVE TEAM MEMBERS

Team Captain Pick Up

2. Member Pick Up

2025

Stay Up to Date

Popular Posts

Search

Search

Team Management

Welcome Team Captains!

1. Choose your Team Name.

2. Set your Invite Status. You can choose how to invite others to join your team. There are 3 options.

3. Select a Packet Pickup option. You can pick up the packets all at once or members can pick up their own.

4. Submit the form

Stay Up to Date

Popular Posts

Search

Search

2. Set your Invite Status.
You can choose how to invite others to join your team. There are 3 options.

3. Select a Packet Pickup option.
You can pick up the packets all at once or members can pick up their own.