What if I Register and Can’t Race or Want to Change My Distance?
————————
TRANSFER/DEFERRAL/ & REFUND POLICY
High Five Events, the producer of this event, is an operation employing many full-time staff members who work on this event year-round to ensure a fun and safe environment. Almost all of the supplies and services for the event must be purchased well in advance of the actual event date. We have worked hard to ensure there are options available while also being sure we can continue to offer the best quality event year after year.
All registration transfers must be approved and processed through High Five Events and The Austin Marathon. Anyone caught attempting to sell or transfer their race entry/bib to another person through a non-approved process will have said race entry/bib revoked, be disqualified, be removed from the race without a refund, and will be prohibited from participating in any future events owned or produced by High Five Events. Any Persons trying to participate in the event using another participant’s race entry/bib as part of a non-approved transfer will be disqualified, be removed from the race without a refund, and will be prohibited from participating in any future events owned or produced by High Five Events.
A refund, deferral, or transfer can only be requested up to the deadlines listed on the event website. Requests cannot be processed for an event that has already taken place.
The Austin Marathon Transfer/Deferral/ Refund Policy is subject to change at any time.
Registration Change Options, Policies & Associated Fees
TRANSFER TO ANOTHER PERSON
Participants may transfer their registration to another participant of their choosing for a fee based on the distance. You will need to find the person to transfer to; that person would pay the transfer fee.
Fee Schedule:
| Distance | Through Jan. 5 | Jan. 6 – Feb. 11 | Feb. 12 – 15 |
| Marathon | $45.00 | $55.00 | $75.00 |
| Half Marathon | $35.00 | $45.00 | $65.00 |
| 5K | $15.00 | $25.00 | $45.00 |
- Transfer does not include distance changes.
- The owner of the registration is responsible for finding another person to transfer to.
- For the safety of all participants, participants may not give or sell their entry to anyone as a part of a non-approved transfer. Transaction fees cannot be refunded.
- Shirt size is not guaranteed for transferred registrations.
How it works:
Once the request is approved, the owner of the bib will receive an email with a customized registration link that includes the transfer fee that they will forward to the person they are transferring the bib to. The recipient of the new link will fill out the new registration form and pay the transfer fee.
TRANSFER TO A DIFFERENT DISTANCE
Participants may transfer to a different distance at the Austin Marathon, Half & 5K. Not available after 3:00 PM on Saturday, February 15.
- By transferring distances, you will receive the shirt, bib, and any other items associated with your new distance, not your old registration.
- Price differences between events will not be refunded if transferring to a shorter distance.
- Once a distance transfer has been submitted, it cannot be reversed.
- Shirt size is not guaranteed for transferred registrations.
- Virtuals start shipping 3 weeks after the event.
The fee schedule is as follows:
| Distance Change | Through Jan. 5 |
Jan. 6 Through Feb. 11 |
Feb. 12 Through Feb. 15 |
||
| Marathon | TO | Half Marathon | $25.00 | $35.00 | $65.00 |
| Marathon / Half Marathon | TO | 5K | $10.00 + difference between price paid and current registration price | $25.00 + difference between price paid and current registration price | $55.00+ difference between price paid and current registration price |
| Half Marathon | TO | Marathon | $25.00
+ registration price difference at the time. |
$35.00
+ registration price difference at the time. |
$85.00
+ registration price difference at the time. |
| 5K | TO | Marathon
or Half Marathon |
$10.00
+ registration price difference at the time. |
$20.00
+ registration price difference at the time. |
$35.00
+ registration price difference at the time. |
Price differences between events will not be refunded if transferring to a shorter distance.
TRANSFER TO VIRTUAL RACE
Participants may transfer their existing registration to the Virtual Event of the race they are registered for. Learn all about the Virtual Event.
Fee: $0.00
Requests received after 3:00 PM on Saturday, February 15 will not be processed.
TRANSFER TO THE AUSTIN INTERNATIONAL HALF, FORMERLY 3M HALF MARATHON:
Race Day is Sunday, January 19, 2025
Participants may transfer to the Austin International Half which takes place on Sunday, January 19. Option not available after 3:00 PM on Saturday, January 18. Once a transfer request has been submitted, it cannot be reversed.
| Through Jan. 5 | Jan. 6 – Jan. 18 @ 3:00 PM |
| $35.00 + plus any price difference | $45.00 + plus any price difference |
DEFER ONE YEAR
Participants may move their registration to next year if you choose to do so. After the deferral fee is paid there will be no monies due for entry fees when next year’s registration is completed.
The fee schedule is as follows:
| Deferral fee Schedule: | Fee through Sept. 22 | Sept. 23 – Dec. 19 |
| Austin Marathon | $47.70 | $79.50 |
| Austin Half | $41.70 | $69.50 |
5K and Virtual registrations cannot be deferred.
Deferrals are not available after 12/19
Once a deferral is submitted, the decision is final and cannot be reversed. Deferrals cannot be processed after a packet has been picked up.
REFUNDS
50% refunds are available for the Full Marathon and Half Marathon through September 12.
- Any merchandise purchased with the race entry will be refunded.
- Transaction fees cannot be refunded.
- Transferred or deferred registrations cannot be refunded.
