FAQ

Can’t make it to the run? Don’t worry – we make it easy to roll your registration*! You can transfer your registration to another person in the current year or to yourself for next year – for any reason. See details and deadlines here. 

No. Once a transfer or deferral has been submitted it can’t be reversed.

Yep! See details and deadlines here. No refunds will be issued for price difference based on distance. 

You can logon to EventDog to:
  • Confirm your registration
  • Edit your email address, mailing address, shirt size, pace, bib name (If available)
  • Purchase items
  • Resend the race confirmation email and receipt
  • Join a Public team (If the team is not listed in the drop down, you will need to request an invite from the Team Captain. Once they send the invite, you will be able to “Accept” the invite in your EventDog account.)
How to Log on to EventDog
  • Go to www.eventdog.com
  • Click Participant Login
  • First-time users will need to follow the steps to request a temporary password. 
  • Once you are logged in, click on “Choose Action” next to the Event you are looking for and select the action you would like to take

Note: All editing will close 45 days prior to the event. If you are having issues, just let us know by emailing us at info@youraustinmarathon.com.

 You must show up in-person to pick up your own packet. Your friends, family, or pets are not allowed to pick up your packet.

There will be no packet pickup on race day.

Yes. Please use the clear plastic bag you received at packet pick-up for your gear check bag. No other bags will be accepted. Be sure to write your bib number on the bag. If it does not have a bib number on it, it will end up in the lost & found. Please don’t leave anything valuable in your bag as we can’t take responsibility for any lost items.

See the Full Weekend Schedule with event start times and more.

The Austin Marathon time limits are set to provide the safest and most positive race day experience.  Participants in all distances will need to be able to maintain the average pace per mile in order to stay ahead of the streets being re-opened.

Course Times can be found here

This website, the Austin Marathon app, and a variety of media outlets will have information regarding road closures and other changing conditions. Also, race announcement will be made on Facebook and Twitter.

Yes. Amateur runners are permitted to run with headphones. It is extremely important that you keep your volume low enough so that you remain aware of your surroundings, can pay attention to course marshals, and listen to instructions from course volunteers and staff.

Yes. Time run in one year can be used for qualifying for the Boston Marathon in the same year, provided they have not reached their cap after the the conclusion of the Austin Marathon. Times run in one year can also be used for the following year’s Boston Marathon. Visit the Boston Marathon website for more information.

There will be pacers for the marathon only. Visit the Pacers page for more information.

There will be water, electrolyte drink, porta potties, a medical team and lots of cheering at each aid station. 

While we do not have any standing discounts you can follow us on social media (Facebook, Twitter, Instagram) for special offers for the Austin Marathon. You can also check out Austin Give Miles charities who offer registration as part of their fundraising efforts.  In addition, charities outside the official Austin Gives Miles program can receive discounted race entries.  Please contact Carly@HighFiveEvents.com for more info.

The Austin Marathon is limited to 5,000 registrants and the Austin Half Marathon is limited to 12,000 registrants. The Austin Marathon 5K is limited to 2,000 registrants. Notifications will be made when we come close to reaching both caps.

As long as distances don’t sell out, participants can register until 5 p.m. at the expo the day before the race.

Yes. Professional photographers will be on course to capture your race day moments. Visit the homepage after the race for links to the photos.  You will also receive an email with proofs of your photos for ordering purposes.

Overall awards are based on clock (gun) time. Age group awards and division awards are based on chip time.

Clock time is the time it takes from the official start of the race to when you cross the finish line. Chip time is the time it takes you to complete the race from when you cross the start line timing mat to when you cross the finish line timing mat, regardless of when you start the event.

For information on age groups and awards go to the Divisions & Awards page.

Yes. Every full marathon, half marathon, and 5K finisher will get a beautiful, commemorative medal, provided they finish within the time frame.

Full Marathon – seven hours
Half Marathon – four hours
5K – one hour

The average temperature range is 44 – 65 degrees.

The average elevation in Austin is 489 feet.

Pets = no

Strollers = 5K ONLY

We’re glad you want to volunteer! You can sign up on the Volunteer Page.

The Austin Marathon has a great variety of opportunities for individuals, groups, and families. Our volunteer roles include: runner packet prep, packet pickup, information booth, start/finish line set up, food and water distribution, and more!

Your time and energy benefits the Austin Marathon’s runners, spectators, and staff by providing help in a variety of areas. Also, your energy and enthusiasm helps encourage the runners to the finish line! By volunteering, you’re also supporting Austin Gives Miles, the Official Charity Program of the Austin Marathon. This program provides Central Texas nonprofits with the opportunity to advance community awareness while raising money to support their mission. Your willingness to make the Austin Marathon a successful community event also creates economic opportunities for the City of Austin and Central Texas by way of the number of runners and guests visiting Austin for the race.

All volunteers will receive full details to help you get to your volunteer shift. We will send maps, driving directions, parking directions, and contact information in the week prior to your shift.

We provide all volunteers with an official volunteer shirt and refreshments. Race day volunteers are provided coffee, water, and food. Volunteers will have access to the volunteer tents and porta potties.

You’ll be provided with an official volunteer shirt that you can wear over your clothes. It’s recommended that you keep an eye on the weather and dress in layers. This is the best method and will allow you to peel off layers as the days warms.

Each position requires different responsibility. Please see each position for age requirements. You can always email volunteer@highfiveevents.com with questions about a certain position.

Please contact the Austin Marathon volunteer coordinator at volunteer@highfiveevents.com for any additional questions.

Have a Question, not in the FAQ?

Send us an email at info@youraustinmarathon.com.

Have questions about volunteer opportunities, volunteer@youraustinmarathon.com