TRANSFER/DEFERRAL/ & REFUND POLICY

High Five Events, the producer of this event, is an operation employing many full-time staff members who work on this event year-round to ensure a fun and safe environment. Almost all of the supplies and services for the event must be purchased well in advance of the actual event date. We have worked hard to ensure there are options available while also being sure we can continue to offer the best quality event year after year. 

All transfers must be approved through High Five Events. Anyone caught attempting to sell or transfer their race entry/bib to another person will have said race entry/bib revoked, be disqualified, and removed from the race without a refund. Persons trying to participate in the event using another participant’s race entry/bib as part of a non-approved transfer will be disqualified and removed from the race without refund. 

A refund, deferral, or transfer can only be requested up to the deadline listed on the event website. Requests cannot be processed for an event that has already taken place.

The Austin Marathon Transfer/Deferral/ Refund Policy is subject to change at any time.

IMPORTANT DATES  

September 12, 2022: Deadline to request a partial refund.
November 22, 2022: Deferral fee increase
February 18, 2023 @ 3:00 PM: Last chance to request a transfer or deferral. No transfer or deferral requests received after this time will be processed.

TRANSFER TO ANOTHER PERSON 

Participants may transfer their registration to another participant of their choosing for a fee based on the distance. You will need to find the person to transfer to.

• • Marathon – $35.00
  • Half Marathon – $25.00
  • 5k – $15.00
• The owner of the registration is responsible for finding another person to transfer to.
• For the safety of all participants, participants may not give or sell their entry to anyone as a part of a non-approved transfer.  Transaction fees cannot be refunded.
• Shirt size is not guaranteed for transferred registrations. 

TRANSFER TO A DIFFERENT DISTANCE

Participants may transfer to a different distance at the 2023 Austin Marathon, Half & 5K.  The fee schedule is as follows:

• • Marathon to Half Marathon = $25.00
  • Marathon to 5K = $10.00
  • Half Marathon to 5K = $10.00
  • Half Marathon to Marathon = $25.00 transfer fee + registration price difference at the time.
  • 5K to Marathon or Half Marathon = $10.00 transfer fee + registration price difference at the time.
• Transfer requests received after February 18 @ 3:00 PM will not be processed.
• By transferring distances, you will receive the shirt, bib, and any other items associated with your new distance, not your old registration.
• Price differences between events will not be refunded if transferring to a shorter distance.
• Once a distance transfer has been submitted, it cannot be reversed. 
• Shirt size is not guaranteed for transferred registrations.

TRANSFER TO VIRTUAL RACE

Participants may transfer their existing registration to the virtual distance of the race they are registered for for a $10.00 fee. 

DEFER ONE YEAR

Participants may move their 2023 Full or Half Marathon registration to next year if you choose to do so.  ONLY available for the full or half marathon distance. The fee schedule is as follows:

Through November 21, 2022:

• Marathon – $59.00
• Half Marathon – $49.00
  

November 22 – February 18, 2023 @ 3:00 PM:

• Marathon – $69.00
• Half Marathon – $59.00

– Once a deferral is submitted, the decision is final and cannot be reversed.
– Deferrals cannot be processed after a packet has been picked up.
– 5K and Virtual registrations cannot be deferred.

The deadline to request a deferral is Saturday, February 18 at 3:00 PM.

REFUND

• 50% refunds are available for the full marathon and half marathon through September 12, 2022.
• Transaction fees cannot be refunded.
• Transferred registrations cannot be refunded.

5K and Virtual registrations cannot be refunded or deferred.